Contact
Consultation, trial access and quotes
You reach us directly — no ticket system, no hold music. Tell us briefly what it is about and we reply with an answer rather than an acknowledgement of receipt.
Trial access
We set this up for the cloud edition. You get an account, install the agent on one or two machines and see for yourself whether it fits how you work.
A short conversation first usually helps — not as a sales call, but so the account has the right limits from the start and you do not hit a plan restriction that has nothing to do with what you would actually buy.
Discussing on-premises
There is no catalogue for running it in your own data centre. The questions that drive the effort differ every time: network segmentation, certificates, directory service, number of sites, maintenance windows.
Expect a conversation of about an hour. Afterwards both sides know whether it fits — and you get a quote that describes your environment rather than a template.
What helps us answer faster
The more specific the enquiry, the more useful the first reply. Helpful details:
- Cloud or your own data centre — or still undecided
- Rough number of technicians and machines to be managed
- Windows, macOS or both
- Whether patch management and scripts are needed
- Any particular constraints, such as network separation or location requirements
What not to send
Please no credentials, no customer lists and no screenshots containing personal data. None of that is needed for a first assessment — and what we never receive, we cannot store badly.
Frequently asked questions
How quickly will I hear back?
Usually the same or the next working day. If a question needs longer to answer properly, we say so and give you a time.
Does trial access cost anything?
No. It is switched off after the trial if you decide against it.
Can I get a demonstration?
Yes. The most useful demonstration uses a case from your own work — tell us which one that would be.